Terms & Conditions


Using our websites

The use of our websites (www.parkvia.com and others, as amended from time to time), is subject to our Website Terms of Use. All of our website users must read and agree to these terms.

Booking parking and other travel services

Parking and other travel services booked through our websites may be supplied either directly by us (ParkVia), or by a Third Party Provider.

These terms relate to bookings via a Third Party Provider: Booking Terms and Conditions (Third Party Provider/Standard). These are the terms of the contract between you and the Third Party Provider.

ParkVia Ltd is registered in the UK under number 6557569.

ParkVia Ltd, 30 Brown Street, Manchester M2 1DH, UK

Cancellation Policy

You must make all cancellation and amendment requests using the "Manage My Booking" facility on the ParkVia website or by emailing ParkVia on the published email address. If you make a cancellation or amendment request verbally, over the telephone or directly to a Parking Provider, your request will not be actioned. When you make a cancellation request using the "Manage My Booking" facility, your request will be actioned automatically and the cancellation notice period (defined as the time between your indicated vehicle drop-off date/time and the time ParkVia is aware of your cancellation) is calculated from the time the cancellation request is made. If you email your cancellation request, it can only be actioned during office hours and the cancellation notice period will be calculated from the moment when ParkVia actually processes the cancellation request. Customers are therefore advised to carry out cancellation requests using "Manage My Booking".

Please note that the following cases will not be refunded: